The gym you stopped going to, the free trial that turned into a payment, the app you forgot you had. Cancelling means finding the account, the password and the page that hides the button. So it renews again.
Tell Kiwi which one and when it renews. Kiwi signs in to the company's own site with you, cancels it, and tells you once it's done.
Where did you sign up?
Take out passwords, codes and card numbers first.
Your rights to cancel
Spain. You can end a subscription the same way you signed up, with no penalty. If you signed up online, you have 14 days to change your mind. By the end of December 2026, large companies must accept a cancellation through the channel you signed up on, as well as by post, phone and online, and deal with it within 15 working days.
Anywhere in the EU. If you signed up online, you have 14 days to change your mind, and since 19 June 2026 online sellers must give you a "withdraw from contract here" button for those 14 days.
UK. New rules that make cancelling a subscription as easy as signing up are planned but not in force yet. Until then, the company's own terms say how to cancel.
What Kiwi needs
The name of the subscription and, if you know it, when it renews. If the company's site sends a code when Kiwi signs in, Kiwi asks you for it in the chat. Kiwi never shows your password to anyone.
Questions people ask
Will I get my money back? Cancelling stops the next payment. Whether you get anything back for this period depends on the company and on when you signed up: within 14 days of signing up online, you can usually change your mind.
Can Kiwi cancel any subscription? Kiwi works on the company's own website, the way you would, so most can be cancelled this way. If a company only takes cancellations by phone or post, Kiwi tells you and writes the message for you.
Can Kiwi tell me before something renews? Yes. Once your email is connected, Kiwi sees renewal notices and receipts and texts you before the next charge, so you can decide in time.
What if the company's site sends me a code? Kiwi asks you for it in the chat and types it in itself.
Is it free? Yes. Kiwi is free to use, with no card needed to start.